The Versatile Salesperson
Develop a results-oriented Communication Style for
working effectively with different Customers

P a y   o f f :
In this Wilson Learning seminar you will be familiarized with a proven communication process for increased sales effectiveness, better collaboration with your customers, and superior differentiation of yourself from other sales people.
P u r p o s e :
Defining the concept of versatility and the importance versatility has for your personal success with your customers and an approach for using versatility to improve sales effectiveness.
P r o c e s s  /  M a i n   P o i n t s :
  • Creating Sales Effectiveness
    Define Versatility and the Role it plays in your Success with your Customers
  • Identifiy Style
    Develop Social Style Identification Skills
  • Reflect on Style Expectations
    Identify the Expectations and Preferences Customers of the different Social Styles have for Sales People
  • Modify your Style
    Modify the Way you work with Customers in order to meet their Style and Expectations and Preferences
  • Mastering Style Modification
    Improve the Use of your Style Modification Skills throughout the Phases of the Sale
  • Dealing with Customer Tension
    Develop the Skills for dealing with Customers when they become uncomfortable
M e t h o d e :
English Language
Presentations, Trainer input, discussions, participant"s experiences, video, role play, individual and group work.
P a r t i c i p a n t s : 12 D u r a t i o n : 2 days

 

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